Welcome to MyGreatLakes-Loans.us — your trusted online resource for understanding and managing your My Great Lakes student loans account.
If you need help accessing your account, making payments, or understanding your loan details, we’re here to guide you with clear, step-by-step instructions.
💬 How We Can Help
- 🎓 My Great Lakes Login Help: Assistance with accessing your student loan account.
- 💳 Payment & Billing Guidance: Learn how to make payments, manage autopay, or check your loan balance.
- 🔒 Account Recovery Support: Help with resetting your password or retrieving your username.
- ✍️ Feedback & Website Suggestions: Share your ideas to help us improve our guides and resources.
📧 Email Us
For questions, suggestions, or support, you can reach us anytime at:
📩 [email protected]
🕒 Response Time
We typically respond to all inquiries within 24–48 business hours.
Disclaimer:
MyGreatLakes-Loans.us is an independent informational website created to help users understand and navigate the My Great Lakes loan portal.
We are not affiliated with Great Lakes Educational Loan Services, Nelnet, or the U.S. Department of Education. For official loan information and payments, please visit the official website at www.mygreatlakes.org.
At MyGreatLakes, we understand how important it is for you to manage your student loans effectively. Whether you’re dealing with a question about your loan balance, repayment schedule, or other concerns, we want to make it easy for you to get in touch. Below are the various ways you can contact us for assistance.
Phone Support for Immediate Assistance
If you need help right away or prefer to speak to a customer service representative, calling us is the quickest option. Our phone line is available to assist you with a variety of issues, from loan payment inquiries to account management. Our team is trained to guide you through the steps to resolve your issue or provide the information you need.
Phone Number: 800-236-4300
You can reach us during regular business hours, and one of our friendly representatives will be happy to assist you. Whether you’re setting up an online account or working through repayment options, we’re here to help.
Online Support for Convenient Access
We understand that many of our customers prefer online assistance, so we’ve made it simple to get the help you need without ever needing to pick up the phone. On our website, you can find multiple online support options tailored to your needs.
- Live Chat: Visit our website and use the live chat feature for real-time support. Our chat agents are available to answer questions and guide you through any issues you might be facing.
- Contact Form: If you prefer a written form of communication, you can fill out the contact form available on our website. Once your inquiry is received, we’ll respond to you with the information or assistance you need.
These online resources are available around the clock, giving you the flexibility to reach out when it’s most convenient for you.
Mailing Addresses for Documentation and Correspondence
Sometimes, you may need to send official documents or communicate through traditional mail. Whether you’re mailing in a loan payment or submitting required paperwork, we’ve provided several mailing addresses to ensure your correspondence reaches the correct department.
- General Correspondence:
P.O. Box 7860, Madison, WI 53707-7860
This address is ideal for any general inquiries or correspondence related to your student loan. - Loan Repayment:
P.O. Box 530229, Atlanta, GA 30353-0229
If you are submitting a loan payment, be sure to include your loan account number to ensure proper crediting. - Alternative Mailing Address:
P.O. Box 3059, Milwaukee, WI 53201-3059
This address can be used for any other correspondence, especially if you need to reach us with specific documents or information that requires processing.
Please remember to include your full name and loan account number to ensure that your inquiry is processed quickly and accurately.
Email Support for Specific Inquiries
While our website is the main hub for customer service, you can also reach out via email for more specific inquiries. We encourage you to visit our website to find the correct email address for your particular needs. We respond promptly to all email inquiries, providing detailed answers or solutions.
Commitment to Quick Response Times
At MyGreatLakes, we value your time and strive to respond to all inquiries as quickly as possible. Whether you’re reaching out by phone, online chat, mail, or email, we want to ensure that you get the help you need without delays. Our goal is to make your experience as smooth and hassle-free as possible, helping you manage your loans and financial goals with ease.
No matter which method you choose, you can rest assured that our team is here to assist you. Reach out to us, and we will do our best to resolve your issues and provide the support you need.