About MyGreatLakes: At MyGreatLakes, we are dedicated to helping students navigate the world of student loans with confidence and ease. As a trusted non-profit organization since 1967, we have built a strong reputation for providing reliable loan servicing and financial education to borrowers across the United States. Our mission is simple: to support you in making informed decisions about your student loans and to help you achieve financial freedom.
Our Purpose and Values
Founded in Madison, Wisconsin, MyGreatLakes has grown over the years into one of the leading providers of student loan servicing. We are passionate about empowering students and borrowers by giving them the tools and resources they need to manage their loans successfully. We are committed to doing the right thing, always keeping the best interests of our customers in mind, and striving to make a positive impact in the community.
Our core values center around integrity, transparency, and customer-focused solutions. We believe that everyone deserves a chance at a brighter future, and we are here to help you reach your educational and financial goals without unnecessary stress or confusion.
What We Do
At MyGreatLakes, we focus on making student loan servicing as easy as possible. Our services include everything from loan management and repayment options to financial counseling and education. We assist borrowers in understanding their loan terms, setting up payment plans, and ensuring that their loan payments are processed correctly and on time.
We also offer a range of tools on our website to help you manage your student loans, including loan calculators, repayment strategies, and educational resources that guide you toward making the best decisions for your financial future.
Our Commitment to Customers
As a non-profit organization, our primary goal is to serve you, the borrower. We offer personalized support through various channels, including phone, email, live chat, and mail. Our customer service team is always ready to assist you with any questions or concerns, ensuring that your experience with MyGreatLakes is smooth and stress-free.
We believe that providing excellent customer service is just as important as offering helpful loan management tools. Our team is here to ensure you understand your options and feel supported throughout your entire loan journey.
Join the MyGreatLakes Community
When you choose MyGreatLakes, you are joining a community of borrowers who are all working toward the same goal—financial freedom. Whether you are in the early stages of loan repayment or approaching the end of your loan term, we are here to provide guidance and assistance every step of the way.
We invite you to explore our website, connect with our customer service team, and take full advantage of the resources available to you. Together, we can shape a better future, one loan at a time.
At MyGreatLakes, we are more than just a loan servicer—we are your partner in achieving financial success. Reach out to us today to learn more about how we can support you in managing your student loans.